Terms of Service

About Us

Our story our style

Girlify was born from a simple idea: a great bag should fit your style and your life.

From everyday totes to statement handbags, we curate pieces that bring together modern style, everyday function, and prices that make sense. Because looking put-together shouldn’t have to cost a fortune.

What We Stand For
  • Timeless style – Pieces you’ll love beyond the trends.

  • Everyday quality – Thoughtfully selected to meet our standards.

  • Real support – A team ready to help when you need us.

Our Promise

We’re here to make finding your next favourite bag feel effortless, with considered designs, fair prices, and a shopping experience built around you.

Let’s Connect

Questions, ideas, or just want to say hello? We’d love to hear from you at support@girlify.shop

Girlify – Carry more than just bags.

Terms & Conditions

The guidelines for shopping with us.

Welcome to Girlify. By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them before shopping with us.

1. Using Our Website

By using Girlify, you agree to provide accurate information, respect our website, and use our services lawfully. We reserve the right to restrict access where necessary.

2. Products & Pricing

We aim to display our products, colours, descriptions, and prices as accurately as possible. Slight variations may occur due to lighting or screen settings. Prices and product availability may change without prior notice.

3. Orders & Payments

All orders are subject to availability and confirmation. Please ensure your delivery and contact details are correct before checkout. We reserve the right to cancel orders where necessary, including in cases of suspected fraud or pricing errors. Any payment or refund will be handled accordingly.

4. Shipping & Delivery

Delivery times, shipping fees, and available destinations are outlined in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by circumstances beyond our control.

5. Returns & Refunds

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy. Please review the policy before placing an order.

6. Intellectual Property

All content on Girlify, including our branding, text, images, and designs, belongs to Girlify or its respective owners and may not be copied or used without permission.

7. Limitation of Liability

To the extent permitted by applicable law, Girlify is not responsible for indirect losses arising from the use of our website or delays caused by circumstances outside our reasonable control. Nothing in these terms limits rights that cannot legally be excluded.

8. Privacy

We handle personal information in accordance with our Privacy Policy. By shopping with us, you should review that policy to understand how your information is used.

9. Changes to These Terms

We may update these Terms & Conditions when necessary. Changes will be published on this page, and continued use of our website constitutes acceptance where applicable by law.

10. Contact Us

If you have questions about these terms, contact us at support@girlify.shop.

Girlify – Carry more than just bags.

Shipping Policy

Delivery details, costs and more

At Girlify, we want getting your next favourite bag to feel just as effortless as finding it. Here’s what you need to know about our shipping and delivery process.

1. Order Processing

Once your order is placed, we begin preparing it for dispatch. Processing times may vary depending on product availability and order volume. Any applicable processing estimates will be communicated where available.

2. Shipping Rates

Shipping fees are calculated based on your delivery location and the available shipping options. Any applicable charges will be displayed at checkout before you complete your order.

3. Delivery Times

Estimated delivery times may vary depending on your location, the shipping method selected, and circumstances beyond our control. We’ll do our best to get your order to you as promptly as possible.

4. Tracking Your Order

Where tracking is available, your tracking details will be shared once your order has been dispatched. Please allow time for tracking information to become active.

5. Delivery Information

Please ensure your delivery address, phone number, and other checkout details are accurate. Incorrect or incomplete information may cause delays or unsuccessful delivery attempts.

6. Delays & Delivery Issues

Although we work to ensure a smooth delivery experience, delays may occur due to courier issues, weather, public holidays, or other unexpected circumstances. If your order is delayed or you experience a delivery issue, please contact us for assistance.

7. Incorrect, Missing or Damaged Orders

If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us as soon as possible with your order details and any relevant photos so we can review the issue.

8. Contact Us

Need help with your delivery? Reach out to us at support@girlify.shop. and we’ll be happy to assist.

Girlify – Carry more than just bags.

Return & Refund

Clear, hassle-free returns.

At Girlify, we want every order to arrive in good condition and as expected. Please review our return conditions before making a purchase.

1. Reporting an Issue

All issues involving damaged, defective, or incorrect items must be reported to support@girlify.shop  within 72 hours of delivery.

Your email must include your order number, a description of the issue, and clear photos or videos showing the problem.

2. Return Approval

All return requests must be reviewed and approved by Girlify before an item is sent back. Items must not be returned without our instructions.

3. Refund Eligibility

Refunds are not automatic. An item must be reviewed and the claim approved before a refund is issued. Approved refunds will be processed through the original payment method where possible.

4. Change-of-Mind Returns

We do not offer refunds simply because a customer changes their mind, dislikes their choice, or no longer wants an item, except where required by applicable law.

5. Return Condition

Items must not have been used, altered, or damaged by the customer. Where a return is approved, the item should be returned with its original packaging and accessories where applicable. This condition does not remove your legal rights regarding faulty or incorrectly supplied goods.

6. Return Shipping

Return shipping arrangements and costs will be communicated when a return request is approved, in accordance with applicable law.

7. Contact Us

To report an issue or request a return, email support@girlify.shop within the stated 72-hour period.

Girlify – Carry more than just bags.

Privacy Policy

How we protect your data

Girlify Privacy Policy

At Girlify, accessible at https://girlify.shop, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you when using our website and Google Sign-In feature.

1. Information We Collect

Depending on how you use Girlify, we may collect the following information:

Account information: Your name, email address, username, and profile picture where provided through registration or Google Sign-In.

Google Sign-In information: When you choose to sign in with Google, our website uses Nextend Social Login to authenticate you and may receive your first name, last name, email address, profile picture, and other basic account information permitted by the Google permissions configured for our website.

Order information: Your name, billing address, delivery address, phone number, purchased products, order history, and other information required to process your order.

Payment information: Payment status, transaction references, and information needed to confirm and manage payments. Payments are handled through the payment provider selected at checkout.

Technical information: Our website and its service providers may process technical information such as IP address, browser type, device information, cookies, and website activity as necessary for security and website functionality.

2. How We Use Google Sign-In Information

Girlify offers Google Sign-In to make account registration and login more convenient.

When you choose this option, we use the information received through Nextend Social Login to:

  • Authenticate your identity and allow you to sign in.

  • Create a Girlify account or connect Google Sign-In to an existing account, where supported.

  • Populate relevant account details, such as your name, email address, and profile picture.

  • Maintain your account and provide account-related features.

  • Help protect accounts and prevent unauthorised access.

We do not use Google user data for unrelated purposes without an appropriate legal basis and any consent required by law.

3. How We Store Google Sign-In Information

Information received through Google Sign-In may be stored in our WordPress website and associated customer account records, depending on our Nextend Social Login settings.

Nextend Social Login may also store an access token when its relevant settings allow this. We use such information only as necessary to operate the sign-in feature and related account functions.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including account management, order fulfilment, security, legal obligations, and dispute resolution.

4. How We Share Information

We do not sell personal information or share Google user data for advertising purposes.

We may share information with service providers when necessary to operate Girlify, including:

  • Website and hosting providers: To operate, maintain, and secure our website.

  • Nextend Social Login and Google: To provide Google-based authentication.

  • Payment providers: To process transactions and confirm payment status.

  • Delivery partners: To deliver orders to the address supplied at checkout.

  • Legal or regulatory authorities: Where disclosure is required by law or necessary to protect legal rights.

We limit the information shared to what is reasonably necessary for the relevant service or lawful purpose.

5. Cookies and Website Functionality

Girlify may use cookies and similar technologies to support login sessions, maintain shopping carts, remember preferences, protect website security, and provide essential WooCommerce functionality.

If analytics or other optional tracking tools are enabled, they may collect information about how visitors use the website. We will provide any notices or consent choices required by applicable law.

You can manage cookies through your browser settings. Disabling certain cookies may affect login, shopping cart, or checkout functionality.

6. Data Security

We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, alteration, loss, misuse, or disclosure.

However, no online service or electronic storage method can be guaranteed completely secure. We encourage customers to protect their account credentials and use secure devices when accessing their accounts.

7. Data Retention and Deletion

We retain information for only as long as reasonably necessary for account management, purchases, customer support, security, and legal or accounting requirements.

You may request access to, correction of, or deletion of your personal information by contacting support@girlify.shop.

Where information is required for legal obligations, legitimate recordkeeping, fraud prevention, or the resolution of disputes, we may need to retain certain records for the applicable period.

8. Your Privacy Choices

You may choose not to use Google Sign-In and register or sign in through another method offered on our website.

You can also contact us to ask about the personal information associated with your account or to request access, correction, or deletion, subject to applicable legal requirements.

For information about how Google handles information when you use its services, please review Google’s Privacy Policy at https://policies.google.com/privacy.

9. Third-Party Services

Our website may link to or rely on third-party services, including Google, payment providers, and delivery companies. Their handling of personal information may be governed by their own privacy policies and terms.

10. Changes to This Policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The updated version will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice of significant changes.

11. Contact Girlify

For privacy questions, account-data requests, or concerns about how your information is handled, contact:

Email: support@girlify.shop
Website: https://girlify.shop

Girlify – Carry more than just bags

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